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Great companies start with an inspiration. And our inspiration was technology. Waboolabs was created with one mission in mind, to provide innovative information management solutions and services with a focus on returning value and results through talent, teamwork, and technology.

We are driven to do things right the first time, every time. We understand that perfection is a process, and so we strive for personal growth even as we pursue continuous improvement through organizational and operational excellence. Our goal is to satisfy our clients' needs by exceeding expectations while maximizing value, thus becoming their solutions and services provider of choice.

OUR EXPERIENCE IS YOUR SUCCESS

The founders of Waboolabs have a collective experience of over 50 years in IT service delivery in various roles. We mean it when we say “BEEN THERE, DONE THAT”. Our processes and methodologies allow us to learn from each project, and use those learnings and our expertise to deliver effectively on future projects.

OUR DNA

Innovation Applied is our mantra! We believe that technology if implemented and executed correctly can change the world. We preach innovation in everything we do.

OUR DRIVING PRINCIPLES

Agile and Adaptable

We act and react with speed and adjust successfully to issues and opportunities alike.

INTUITIVE AND INVENTIVE

Our history is driven by creating effortless, efficient, and effective experiences.

TRUSTED AND VERSATILE

Our diverse, dependable offerings help us earn and keep our client’s confidence.

OUR DELIVERY MODEL

No two engagements are ever the same. Different technologies, different cultures and different constraints will all drive how the delivery process works. With tremendous experience engaging with organizations in many different scenarios, we have the ability to adapt our model to partner successfully with your business.

COMMUNICATION

The very heart of our delivery process is communication and building valuable relationships. Ensuring these two practices are actively taking place throughout the engagement ensures success.

PROCESS AND TRANSPARENCY

Trust is a key factor when partnering with any company. Understanding the status of a ticket, phase or project is a key to this trust. Building on our philosophy of frequent, meaningful communication, we take care to ensure that tickets are up-to-date and that all information is comprehensive and informative, providing daily and weekly reports to show the status of all work undertaken. At the start of any engagement, we will look to understand your reporting requirements and adhere to them, adapting our approach if at any point you feel reporting needs to be increased or modified to match your needs.

QUALITY GATEWAYS

We are firm advocates of Quality Assurance and believe in introducing it into the process at the very earliest opportunity. There is no value in a piece of software which passes the testing phase if it does not meet the initial business requirement that was set in the first place. By working with Quality Assurance to validate business requirements and then validate each subsequent stage, we ensure that all our products are fit for purpose and satisfy all functional and non-functional requirements, meeting your needs at every stage.

HONESTY

Delivering great software on time and on budget is not easy. There are challenges that need to be overcome, and sometimes processes don’t work quite as they should. We have a philosophy of absolute honesty: if something has gone wrong, or if we can see an issue arising with the way an engagement is being run, we get it on the agenda early. By taking this honest approach at all times, we can address any challenges that we collectively face and determine a plan for resolution. We find this approach ultimately leads to great outcomes and a stronger working partnership between ourselves and your business: which, at the end of the day, is what we all want.

WE GOT THIS!

We will work with you to ensure that you are getting the best service, period! You have the option to choose between these modalities that we offer:-

  • ONSITE
  • REMOTE ONSHORE
  • OFFSHORE