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OUR ASSESSMENT APPROACH

Waboolabs works with you to assess, align, and optimize your organization to achieve your short- and long-term business goals with following approach.

  • Assessment of Current State

    Assessment of Current State

    The evaluation of both business and IT Operations ensures a full understanding of your organization’s current state. The goal of this phase is to comprehensively realize the strategy, services, infrastructure, and applications provided to the organization.

  • Gap Analysis

    Gap Analysis

    This stage includes the comparison of the current state to best practices, industry standards, and benchmarks to identify areas of improvement. This allows us to determine the best path for bridging gaps and developing a sound strategic plan.

  • Recommendations

    Recommendations

    Upon attaining findings for each focus area of the assessment, recommendations are crafted to bring business strategy and the IT organization into alignment.

  • Implementation Plan

    Implementation Plan

    The team develops a plan that reflects how to seamlessly implement changes for improvement within the organization. The plan includes prioritization, parties involved, and estimated costs.

 

ASSESSMENT PRIMARY QUESTIONS

Waboolabs works with you to assess, align, and optimize your organization to achieve your short- and long-term business goals with following approach.

  • What are your immediate pain points? Do you have an effective GET TO GREEN strategy?
  • How effectively does your use of technology support your overall business strategy and organizational objectives?
  • To what degree does your current IT environment aligns with technology best practices?
  • How resilient (secured, available, reliable, supportable, integrated etc.) is your technology keeping your organization?
  • How does your organization’s IT spend measure against the spend of others in your industry? Is your IT investment in team, technology, processes and people optimized?
  • What steps should your organization take to make improvements to your IT environment?
  • How well balanced is your overall effort, team structure and IT investment across a) Staying Alive, b) Getting Current, c) Getting Ahead and d) Leap Frogging?

OUR ASSESSMENT PROCESS

Our team evaluates following high-level areas as part of the assessment. Each category is reviewed with business objectives in mind.

Business & Technology Strategy

  • Existing Business Goals
  • IT Alignment with Organizational Strategic Objectives
  • IT Strategy Formation and Maintenance Processes

IT Management

  • Locations
  • Organizational Structure
  • Resources with Roles & Responsibilities
  • Processes
  • Capabilities
  • Planning & Budgeting

Business Applications

  • Business Process Supported
  • Packaged & Custom Applications
  • Database Platforms
  • POS Platform
  • RF Gun Platform
  • Middleware
  • Reporting Platform
  • Internal & External Integration
  • Licensing, Maintenance & Support
  • End Users and Usability

Business Applications

  • Network Security
  • Application Security
  • Data Security

Infrastructure & Support Processes

  • Servers
  • Storage
  • Network Infrastructure
  • Desktop
  • Cloud Integration
  • 3rd Party Integration
  • Service Levels - Availability, Uptime & Others
  • System Maintenance & Administration
  • Domains and Access
  • Communications
  • Stability, Efficiency and Redundancy
  • Backup, HA & Disaster Recovery
  • Patch Management
  • User Policies and Education
  • Service Design, Delivery, Support - Roles, Processes, Tools & Technologies

Infrastructure & Support Processes

  • Project Management Process, Roles, Artifacts
  • Requirements & Analysis
  • Solutioning, Architecture & Design
  • Build & Deployment
  • Testing & Validation

 

ASSESSMENT DELIVERABLES

Throughout the assessment, deliverables are developed to serve as a comprehensive overview of your current state, how it compares to industry best practices, and reveals actionable insights. The outcome includes the following deliverables:

  • Assessment, Gap Analysis & Recommendations

    Assessment, Gap Analysis & Recommendations

    Inventory of Technology Assets, Applications, Integrations, Processes and People with identified gaps and gap remediation recommendations.

  • Implementation Plan

    Implementation Plan

    30-60-90 Day transformation plan.

  • Strategy

    Strategy

    A forward-looking roadmap that looks beyond the 90-day horizon.

  • Ongoing Partnership

    Ongoing Partnership

    Proposal on ongoing oversight, implementation, support & maintenance that provides necessary consolidation, empowerment, quality and cost advantages to Clients.

 

STABILIZATION PRIORITIES

Waboolabs works with you to assess, align, and optimize your organization to achieve your short- and long-term business goals with following approach.

  • SAP Engagement & Oversight

    SAP Engagement & Oversight

    The evaluation of both business and IT Operations ensures a full understanding of your organization’s current state. The goal of this phase is to comprehensively realize the strategy, services, infrastructure, and applications provided to the organization.

  • Process Performance Baselining

    Process Performance Baselining

    This stage includes the comparison of the current state to best practices, industry standards, and benchmarks to identify areas of improvement. This allows us to determine the best path for bridging gaps and developing a sound strategic plan.

  • Issue Resolution Support & Expertise

    Issue Resolution Support & Expertise

    Upon attaining findings for each focus area of the assessment, recommendations are crafted to bring business strategy and the IT organization into alignment.

  • Overall System Optimization

    Overall System Optimization

    The team develops a plan that reflects how to seamlessly implement changes for improvement within the organization. The plan includes prioritization, parties involved, and estimated costs.

 

DEPENDENCIES

Our goal is to move extremely fast such and continue to support immediate issue resolution simultaneously. To be successful we will need following from Clients team.

  • Leadership Alignment & Support

    Leadership Alignment & Support

    We plan on staying closely aligned with Clients leadership. Do the extremely short duration (3 weeks) of the assessment phase, leadership availability and support will be extremely critical.

  • Access to Technology Team

    Access to Technology Team

    We will need access to all technology team members to understand their functions, duties performed, technologies they support and associated information to create a consolidated view of Clients’s current Technology ecosystem.

  • Access to Current Contracts, Artifacts and other related information

    Access to Current Contracts, Artifacts and other related information

    A critical part of the assessment effort will be to create a complete and consolidated AS IS view of Clients’s technology portfolio. Getting access to current contracts, artifacts and other related information will be extremely critical. Waboolabs will keep all Clients information confidential.

  • Access to Appropriate Systems

    Access to Appropriate Systems

    Our Assessment will involve not only a logical assessment of Clients’s technology assets but also high-level technical assessment. We will need access to necessary technology systems to complete our assessment.

 

Please reach out to us in case you have any questions, concerns or recommendations. We sincerely strive in providing the best possible results to all our customers and in learning from every opportunity.

 

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